Our professionals are trained and prepared to help you with every step of the way, from finding what styles you like to post-installation maintenance. We are here to guide you at every possible step you may take. As a company, our goal is to create the space you want with a top-tier experience, so if you are ready, reach out and we can get you started!

That is an excellent question! Each project varies in scope, as each of our clients have different designs they want to accomplish within their space. Furthermore, materials also different between projects, which means cost varies drastically. With that in mind, we want to make the whole experience as stress-free, not only with the installation processes, but with financial situations. As such, we offer no cost consultations that fit with your schedule, and our estimates include the cost for all aspects of the project—anything from materials and site preparations to labor and post-project cleaning and education. We want to be upfront and transparent with all of our clients, which is why we include all costs in our estimates, unlike our competitors who only provides estimates for materials without labor.

Our install and sales director has been in the flooring business for over 25 years. He has worked in various aspects of the flooring industry and has learned to hone his craftsmanship. With decades of experience, our director frequently trains and helps our install team members to hone their own skills. All team members are trained frequently, both in-house and at industry conventions, to ensure all of our clients receive a master craftsmen experience and quality in their floor design.

As part of the Bonsai experience, we strive to complete each project as efficiently as possible, without sacrificing any of the quality to deadlines. Each project varies in duration due to the differences in scope, but once we have an understanding of your dream project, we can give a time estimate alongside your cost estimate. Furthermore, we value our client’s time expectations, and as such, we share progress updates throughout the installation process to keep you updated on any changes to the project timeline.

Currently, we work primarily in the Utah valley, from Salt Lake City down to Payson, as well as the Park City area. However, our team is able to service up to the greater Ogden area and further south towards Nephi. As our team grows, we aim to potentially expand our reach.

We believe, first and foremost, that potential clients look for someone who they trust in their homes. Having trust in a contractor is valuable, as trust allows you as the customer to make the choices you want without fear that the contractor will withhold your dreams and aspirations to a lower standard. Furthermore, we believe that when selecting an installer, looking at their experience, their craftsmanship quality, and their reviews to get a full understanding of what they are capable of and what to expect upon completion. Cost is an important factor as well, but the cost should reflect an honest yet quality expectation instead of a less transparent experience.

We are a company that invests in our team members, from our office representatives to the install team. Everyone is properly and professionally trained frequently to ensure we provide the highest service we can muster. Furthermore, our team is specialized in repairing and updating the subfloor; new flooring models require the subfloor to be in a certain condition to ensure the installation itself will last and prevent major issues, like water damage, down the road. Unlike our competitors, we aim to perfect the floor’s foundation to ensure you won’t face major headaches in the future from an installation.